This Cookie Policy explains how Helzam ("we", "us") uses cookies and similar technologies when you visit Helzam PocketPro. It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember preferences, and improve your experience.
2. Types of Cookies We Use
- Strictly necessary: required for authentication, session management, and security. These cannot be disabled.
- Functional: remember preferences such as onboarding progress and UI state.
- Analytics: Google Analytics 4 and Microsoft Clarity help us understand usage patterns using pseudonymised identifiers.
- Payment: Paddle sets cookies during checkout to prevent fraud and complete transactions.
3. Third-Party Cookies
Some cookies are set by third parties we use to deliver the Service:
- Google Analytics (analytics)
- Microsoft Clarity (product analytics, session replay)
- Paddle (payments)
- Supabase (authentication)
4. How Long Do Cookies Last?
Session cookies expire when you close your browser. Persistent cookies remain for a set period (typically 30 days to 24 months) unless you delete them.
5. Managing Cookies
Most browsers let you control cookies through their settings. You can also opt out of Google Analytics using the Google Analytics opt-out browser add-on. Blocking strictly necessary cookies will prevent parts of the Service from working.
6. Do Not Track
We currently do not respond to "Do Not Track" browser signals, as no consistent industry standard exists.
7. Changes to This Policy
We may update this Cookie Policy from time to time. The "Last Updated" date reflects the latest revision.
8. Contact Us
Questions about cookies: helzamsupport@gmail.com.